Hondros Consulting

How Hondros Consulting Transformed Client Meetings Into Strategic Sessions

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Introduction

Hondros Consulting is a leadership and business advisory firm led by Adrian Hondros, who brings over 38 years of experience across Private Banking, Wealth Management, Construction, Healthcare, and Biotechnology. When Adrian recognised that his consulting model needed a systematic platform to deliver consistent, professional client experiences, he turned to Brieff to create what he calls "the platform that enables my business."

The result? A structured approach that not only saves him 7 hours per month but provides clients with the certainty and consistency they need to navigate their otherwise volatile business environments.

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The Story of Hondros Consulting

Hondros Consulting specialises in transforming businesses by focusing on Leadership, Strategy, and Governance. Adrian's approach is uniquely positioned in the consulting market—rather than the typical "feast and famine" consulting model, he's built a business around monthly and quarterly engagements with the same client portfolio.

"My consulting business is a bit different, I think, to your typical consulting business," Adrian explains. "I've set it up to be either a monthly or quarterly engagement with the same clientele. So there's a client portfolio." This recurring engagement model means Adrian maintains ongoing relationships with clients, helping them navigate complex challenges over time rather than providing one-off solutions.

The firm offers comprehensive services including General Business Consulting, Leadership & Professional Development, Advisory Board Services, and specialised workshops, all designed to empower business owners and entrepreneurs to achieve sustainable growth.

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The Challenge of Delivering Consistent Professional Excellence

Adrian faced a challenge that many high-level consultants encounter: how to consistently deliver the professional excellence that clients expect while maintaining the discipline and structure that drives real results.

"They're engaging me because they believe they can be better," Adrian explains. "And it usually morphs into being better as a business person as well." But delivering that transformation requires more than just expertise—it requires a systematic approach that demonstrates the value of discipline and consistency.

Without a structured platform, Adrian's business was at risk of becoming just "a lot of emails and a lot less structure." For a consultant who preaches the importance of process, consistency, and discipline to his clients, his own business practices needed to exemplify these principles.

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Why Hondros Consulting Chose Brieff

When evaluating solutions, Adrian needed more than just another software tool. He required a platform that would enable his entire business model and reflect the professional standards he advocated for his clients.

"It's a platform to enable your business," Adrian states simply. "That's how I see it and that's how I talk about it to my clients—they experience this when I work with them through the platform."

What attracted Adrian to Brieff wasn't just its functionality, but its ability to integrate seamlessly with his recurring client engagement model. The platform needed to support his monthly and quarterly rhythm while providing the consistency and structure that both he and his clients valued.

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How Brieff Helped Hondros Consulting Systematise Their Client Engagement

Understanding that Adrian's success depended on demonstrating the value of discipline and consistency to his clients, he leveraged Brieff's platform across several key areas:

Professional Infrastructure: Brieff provides the systematic foundation that brings Adrian's business to life. "It gives you the infrastructure to do things in a professional way with your clients. Set meeting agendas professionally, track action items professionally, provide meeting notes in an efficient, effective, and professional manner."

Comprehensive Client Engagement: The platform enables Adrian to maintain his recurring engagement model with complete consistency. "I use the check-in function extensively, and I like the fact that I've now got quite a pool of data around what people said about our services and what they've said about their own business."

AI-Powered Meeting Excellence: The AI note-taking feature has transformed Adrian's client meetings. "The Brieff AI app is perfect. It's actually delivering just the right sort of meeting note that I would expect... it's about 90% there, and all I need to do is just massage it."

Disciplined Process Implementation: The platform helps Adrian demonstrate the value of systematic approaches to his clients. "I'm preaching the notion of process, consistency, the benefits of having structure, being deliberate—so I have to absolutely do it as well."

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The Impact: A Business That Demonstrates What It Teaches

The transformation at Hondros Consulting demonstrates how the right platform can elevate a consulting practice to new levels of professional excellence:

Massive Time Savings: The AI note-taking feature alone saves Adrian significant time. "In that meeting yesterday, I could've spent probably the best part of an hour preparing meeting notes, where I think I spent ten minutes max. I've saved 40 minutes in one meeting. Now if I do 20 meetings a month, I've saved 400 minutes—that's 7 hours per month."

Enhanced Client Experience: The platform enables Adrian to be fully present with clients. "The quality of the meeting is enhanced because I'm not taking notes. I'm listening and engaging... so there's a quality enhancement. I'm having a better experience. They're having a better experience."

Professional Consistency: The structured approach provides clients with the certainty they need. "They want consistency from me. They want it to look consistent, feel consistent, be consistent. They're looking to me for certainty because often they've got ambiguity, and they look to me for certainty."

Integrated Business Operations: The platform serves as a comprehensive CRM while maintaining professional standards. "It has a CRM style of capability as well... obviously branded as our business, which means our business brand is constantly in front of them."

Client Behaviour Insights: The check-in data provides valuable insights into client perceptions and needs. "There might be two or three founders, and comparing their responses—their perception on things like cash flow and key business priorities—those things don't always match, so it's an interesting dialogue."

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Conclusion

Hondros Consulting has successfully created a systematic approach to client engagement that not only delivers exceptional value but demonstrates the very principles Adrian teaches. The structured methodology has enhanced both efficiency and client relationships while maintaining the professional standards that set the firm apart in the competitive consulting market.